Frequently Asked Questions
Everything you need to know about bringing comfort home.
What is the average shipping time for furniture and decor?
Most orders are processed within 2-3 business days. Delivery typically takes 5-10 business days depending on your location and the size of the item.
Do you offer international shipping?
Currently, LiberNovo ships to the contiguous United States, Canada, and select European countries. Shipping rates and delivery times vary by region.
What is your return policy for home goods?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture and final sale items are non-refundable.
Are your products sustainably sourced?
Yes, we prioritize eco-friendly materials and ethical manufacturing processes. Many of our wooden pieces are FSC-certified and our textiles use organic fibers.
How can I track my order status?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's portal to monitor your delivery in real-time.
What payment methods do you accept?
We accept all major credit cards, PayPal, and flexible financing options through Affirm to help you create your dream home now and pay later.